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Scanning Operations Manager
2 months ago
We are seeking a highly skilled and experienced Scanning Team Leader to join our dynamic team in Preston. As a key member of our team, you will play a crucial role in revolutionising our clients' document management processes.
About the RoleThe successful candidate will be responsible for overseeing day-to-day operations, ensuring the timely and quality digitisation of documents, while adhering to operational guidelines and best practices. You will also be responsible for meeting and exceeding targets to deliver a stellar service, including productivity, quality, and minimising unplanned absences.
Key Responsibilities- Manage Service Operations: Oversee day-to-day operations, ensuring the timely and quality digitisation of documents, while adhering to operational guidelines and best practices.
- Set the Bar High: Meet and exceed targets to deliver a stellar service, including productivity, quality, and minimising unplanned absences.
- Indexing Expertise: Accurately index fields as defined by our clients, transferring essential information from original documents to our systems.
- Subject Matter Expert: Become the go-to person for operational processes, guidelines, and contracts. Share your expertise and train team members on new workflows, fostering growth and knowledge within our team.
- Mail Management: Sort incoming mail, prepare it for scanning, and process documents through high-speed scanners.
- PC Proficiency: Display solid PC experience, navigating digital systems effortlessly.
- Fast Fingers: Showcase your lightning-quick and accurate keyboard skills.
- Thrive Under Pressure: Work efficiently within tight deadlines, maintaining focus for extended periods.
- Prioritise Like a Pro: Skillfully manage your workload, ensuring tasks are completed in order of importance.
- Team Player: Collaborate seamlessly with your colleagues, providing support to achieve service level agreements across multiple contracts.
- Organisation: Organise and allocate tasks to team members, making sure work is balanced and performed effectively.
- Communication Pro: Communicate effectively with customers, addressing queries, hierarchy, and timing seamlessly.
- Security Cleared: Candidate must be willing to complete BPSS level clearance, including a clean criminal record check.
Join our established organisation committed to providing exceptional services to a diverse range of clients. We offer an exciting and fast-paced work culture, where every day brings new challenges and opportunities for growth. Our dynamic and supportive team is a close-knit group focused on achieving excellence.
We are a disability-confident employer and committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
