Retail Operations Manager
7 days ago
About the Role
We are seeking a highly skilled and experienced Showroom Manager to join our team at HSL Chairs. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our showrooms.
Key Responsibilities
- Lead and manage a team of sales assistants to achieve sales targets and provide excellent customer service.
- Develop and implement effective sales strategies to drive sales growth and increase customer engagement.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Collaborate with the marketing team to develop and execute marketing campaigns that drive foot traffic and sales.
- Ensure that all showroom operations are running smoothly and efficiently, including inventory management and visual merchandising.
- Provide coaching and training to sales assistants to improve their sales skills and product knowledge.
- Build and maintain strong relationships with customers to drive repeat business and positive word-of-mouth.
Requirements
- Proven experience in a retail management role, preferably in a furniture or home furnishings industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of sales strategies and techniques, with the ability to develop and implement effective sales plans.
- Ability to build and maintain strong relationships with customers and colleagues.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About HSL Chairs
HSL Chairs is a leading manufacturer and retailer of high-quality furniture and home furnishings. We are committed to providing exceptional customer experiences and driving sales growth through innovative marketing strategies and effective sales techniques.
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