Branch Assistant

5 days ago


Harlow, Essex, United Kingdom Quay – SBD Full time

About the Role:

We are seeking a highly motivated and organized Branch Assistant to join our team at Quay – SBD. As a key member of our branch team, you will be responsible for providing exceptional customer service, maintaining high standards within the trade counter area and warehouse, and assisting with health and safety compliance.

Key Responsibilities:

  • Work collaboratively with the team to deliver excellent customer service and achieve branch performance targets.
  • Assist with maintaining a clean and organized trade counter area and warehouse.
  • Support the Branch Manager in ensuring health and safety compliance and adhering to company policies.
  • Contribute to the success of the branch by providing cover when required and assisting with multi-drop deliveries.

Requirements:

  • A friendly and welcoming attitude, with energy and passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Previous experience in a driving role is advantageous, but not essential as training will be provided.
  • Good organizational skills and IT literacy.
  • Experience in a trade counter environment is preferred, but not essential as the right attitude and drive will overcome any lack of this experience.

What We Offer:

  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The opportunity to join a vibrant and progressive company that looks after its people.
  • Real career prospects for the right people within the Epwin Group Plc.
  • Enrolment within "Lifeworks" which entitles the employee to discounts at many high-street and online retailers, as well as a wider range of additional benefits.
  • Monthly awards where our people are recognized for outstanding contributions.
  • On the job and online training. We invest in our people.

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