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Service Advisor
2 months ago
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Inchcape Retail - Part of Group 1 Automotive. As a Service Advisor, you will play a key role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Handle inbound and outbound telephone calls to existing customers, providing a high level of customer service and building relationships to retain business.
- Respond to customer email enquiries and quickly identify customer needs to guide them towards the service or product that best meets their requirements.
- Be organized and self-motivated to ensure targets and deadlines are met, while up-selling additional brand products.
- 33 days' annual leave, including bank holidays, rising with length of service, plus a holiday buying scheme.
- Retail discounts, gym discounts, cash healthcare plans, and a cycle-to-work scheme.
- Flexible pension scheme and Sharesave scheme to grow your savings.
- Family-friendly policies and a wellbeing programme to support you and your family.
- An internal colleague recognition system and a community volunteering day.
- Ability to provide first-class customer service with energy and enthusiasm.
- Passion for your role and the tasks you undertake.
- Effective multitasking skills, with attention to detail and the ability to use multiple systems at once.
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands. We believe in creating outstanding and trusted experiences for our customers, partners, and people. If you share our mission and values, we encourage you to apply for this exciting opportunity.
