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Quality Assurance Specialist

2 months ago

Redditch, Worcestershire, United Kingdom Halfords Full time
About the Role

We are seeking a highly skilled Assistant Quality Engineer to join our team at Halfords. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The successful candidate will be responsible for ensuring that Halfords products are fit-for-purpose, safe, and legal. This will involve working across a number of product groups, providing proactive and timely product technologist and quality assurance contribution to the development of products, product information, and manufacturing processes relevant to Halfords products.

Key Responsibilities
  • Evaluate products to verify compliance with company standards and all relevant legislation.
  • Propose quality improvements, concerns management activities, and product development programmes. Produce customer insights packs on product quality performance for Range Reviews.
  • Complete product specifications and assess suppliers to ensure they can consistently manufacture products to the correct specification.
  • Implement quality assurance processes and procedures to ensure that products meet the required quality standards before product launch.
  • Assure that samples meet the company's requirements by reviewing and arranging sign-off in various stages, including tender, pre-production, mass production, etc.
  • Travel as necessary within the UK, Europe, and Asia in collaboration with HGS Teams in Hong Kong and Shanghai and Taiwan, to assure at-pace product development and in support of sourcing activities to fulfil the role.
  • Investigate customer feedback and data by conducting failure analysis, identifying the root causes, planning for future improvements, and preparing the Corrective and Preventive Action Plan (CAP).
  • Work and support across the Quality Team in other product areas, as required.
Requirements
  • Professionally qualified to BSc in Engineering, Product Design, Applied Science, or Manufacturing disciplines, or equivalent other experience.
  • Demonstrable experience of practical experience in product development and product technical/quality assurance in a Retail Quality/Technical/Technologist buying support role of General Merchandise or Consumer Products, and some specialist product or in-depth knowledge or subject matter expertise.
  • Some previous exposure to Motoring or Cycling Category products, chemicals, mechanical products, electronics, or Electrical Engineering, or hardline products would be desirable.
  • Awareness of product manufacturing and the quality principles involved (ISO 9000).
  • Awareness of manufacturing technologies, product design, or sourcing with extended supply chain, digital business, and the application of quality management systems would be beneficial.
What We Offer

Halfords is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of race, religion, gender, sexual orientation, age, disability, or any other legally protected characteristics.