Housekeeping Team Member

2 months ago

London, Greater London, United Kingdom Holiday Inn London - Regent's Park Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Team Member to join our team at Holiday Inn London - Regent's Park. As a key member of our housekeeping team, you will play a vital role in ensuring that our hotel is clean, comfortable, and inviting for our guests.

Key Responsibilities
  • **Clean and Maintain Guest Areas**: Ensure that all guest rooms, public areas, linen rooms, and cupboards are cleaned and maintained to the highest standards.
  • **Exceptional Customer Service**: Provide exceptional customer service to our guests, responding promptly to their needs and ensuring that their stay with us is memorable.
  • **Teamwork and Communication**: Work collaboratively with other departments to ensure the smooth running of the hotel, communicating effectively with colleagues and management.
  • **Attention to Detail**: Maintain a high level of attention to detail, identifying and reporting any damages or breakages promptly to ensure repairs are carried out.
  • **Equipment Maintenance**: Ensure that all equipment is returned to its allotted storeroom at the end of each working day and that the storerooms and working areas are clean and tidy.
Requirements
  • **Previous Experience**: Previous experience in a similar role, with a strong understanding of the importance of attention to detail in housekeeping.
  • **Customer Service Skills**: Excellent customer service skills, with a passion for providing exceptional service to our guests.
  • **Teamwork and Communication**: Ability to work collaboratively with other departments, communicating effectively with colleagues and management.
  • **Physical Demands**: Ability to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
  • **Health and Safety**: Familiarity with health and safety regulations and a good understanding of the proper use of cleaning equipment and chemicals.
About Us

Holiday Inn London - Regent's Park is a convenient and comfortable hotel located in the heart of London, with easy access to central London's major attractions. Our hotel provides a warm and welcoming environment for our guests, with a range of amenities and services to make their stay with us memorable.

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