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Sales Support Agents
2 months ago
Position: Outbound Sales Support Agent
Essential Qualifications:
Minimum of 1 year of focused sales experience within the past 3 years.
Work Arrangement:
Remote, available to candidates in the UK.
Compensation Package:
Starting salary of £23,000 with an average bonus potential of £6,000 annually. Bonus structure is uncapped.
About Us:
Brook Street is a proud collaborator with leading manufacturers and retail brands globally, alleviating concerns related to appliance malfunctions for nearly 9 million customers across the UK.
We are currently seeking Outbound Sales Support Agents for a role that promotes a healthy work-life balance, allowing you to work from home while enjoying a comprehensive onboarding experience.
As a Sales Support Agent in our dynamic outbound sales division, you will represent a premier brand in the market.
Key Responsibilities:
Utilize your sales acumen and communication abilities to promote additional products.
Benefits:
- 33 days of annual leave (including public holidays) with the option to purchase an additional 5 days each year.
- Career Development: Ongoing coaching and clear pathways for advancement.
- Employee Discounts: Access to reduced rates on various services and products.
- Sales Incentives: Opportunities to earn additional income each month.
- Health and Wellness: Discounts on gym memberships and assistance with essential healthcare costs, including dental and optical care.
- Pension Plan: Matched contributions from the employer up to 5% of your base salary.
- Life Insurance: Coverage equivalent to 4 times your basic salary funded by the employer.
- Annual Protection Plan: Access to discounted rates for family and friends.
- Employee Support Program: Free assistance and guidance on various personal and financial matters.
- Additional Perks: Including travel loans, vehicle leasing options, and salary finance schemes.
Training:
You will undergo a comprehensive 2-week training program designed to familiarize you with our systems, introduce you to your colleagues, refine your sales techniques, and enhance your customer service skills.
Work Schedule:
This department operates on a 2-week rotational shift pattern based on a 37.5-hour workweek.
Candidate Profile:
- A minimum of 1 year of continuous and targeted sales experience within the last 3 years.
- A background in sales and customer service is essential.
- A motivated individual with strong customer service and sales capabilities, eager to meet targets.
- Excellent communication skills, with the ability to build rapport and demonstrate empathy when necessary.
- A collaborative team player dedicated to delivering an exceptional customer experience.
Brook Street is an equal opportunity employer, committed to treating all individuals fairly. We encourage applications from all qualified candidates, regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.
Please be aware that we conduct a thorough referencing process, which includes credit and criminal record checks.
Information collected during the application process will be handled with strict confidentiality.
