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Technical Operations Manager
2 months ago
Job Title: Technical Manager
Salary: £55,000 - £60,000
Location: Northamptonshire
Our client is a leading food manufacturing company who supply to a variety of major retailers. As they continue to expand and grow their presence in the market, they are now seeking a driven and ambitious Technical Manager to join their business.
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with assigned customers, ensuring their technical and quality requirements are met.
- Meetings & Conferences: Represent the business at customer meetings, benchmarking occasions, and industry conferences, both virtually and in-person.
- Site Visits: Conduct visits to sites and raw material and ingredient sources as necessary to support technical requirements.
- Supplier Approval: Assist sites with ingredient supplier approval processes.
- Customer Inquiries: Respond promptly to customer information requests regarding products, processes, supply chains, and sustainability.
- Audit Support: Support second-party and third-party audits and visits, working closely with Site Technical Managers.
- Sustainability Reporting: Manage and present information to stakeholders on sustainability topics, ensuring transparency and compliance.
- System Updates: Maintain and update customer systems and documents in collaboration with Specification Technologists.
- KPI Reporting: Compile and report customer KPIs to track and improve performance.
About the Role:
This is an exciting opportunity for a skilled Technical Manager to join a leading food manufacturing company. The successful candidate will be responsible for building and maintaining strong relationships with customers, ensuring their technical and quality requirements are met.
Requirements:
- Proven experience in a technical management role.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of food manufacturing processes and regulations.
