Falconsmartit is seeking a highly skilled ServiceNow Architect to join our team. As a ServiceNow Architect, you will play a key role in designing and implementing innovative service management solutions for our clients.

• ServiceNow Landscape Design

Work with clients to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape.

Design and develop Service Portals, often in support of custom applications.

Develop hands-on experience with ServiceNow scripting, including Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, and Email Inbound.

Experience with REST and SOAP-based integration, scripted REST and SOAP API creation, and define coding standards.

Lead technical governance boards and solution reviews, and design end-to-end solutions to customer requirements.

Support custom applications development and migration, and support Virtual Agent configuration and development.

Experience in ServiceNow Mobile app development, and worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules.

Advanced knowledge of CSDM & CMDB, and knowledge of Integration Hub and flow designer is a MUST.

Excellent knowledge of ServiceNow Best Practices, Custom apps, App Engine, and PA.

• 8+ Years of ServiceNow Experience

8+ years of relevant experience with ServiceNow required.

At least 2 of the following required along with an Active CTA or CMA:

• CIS – ITSM certification preferred.
• Certified Application Developer (ServiceNow) preferred.
• CIS – Risk and Compliance certification preferred.
• CIS – Human Resources certification preferred.
• CIS – CSM certification preferred.
• CIS – Security Incident Response certification preferred.
• CIS – Vulnerability Response certification preferred.
• Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred.
• Bachelor's degree or equivalent combination of education and experience.

Excellent collaboration skills including analysis, brainstorming, communication, and teamwork, and self-starter and innovator with a willingness to lead.