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Order Management Specialist
2 months ago
We are seeking a highly motivated and organized professional to join our team as an Order Management Analyst at Wild Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth flow of orders from receipt to delivery.
Key Responsibilities:
- Inventory Management: Conduct regular inventory checks to ensure accurate stock levels and prevent overstocking or understocking.
- Order Confirmation: Verify and confirm orders to ensure accuracy and completeness.
- Pricing and Promotions: Ensure pricing is set up correctly for promotions and changing seasons to maximize sales.
- Order to Cash Management: Manage orders from receipt to delivery, including processing and shipping.
- Customer Service: Manage customer queries and investigate any issues promptly and professionally.
- Reporting: Provide regular reports to the Head of Operations on order status, inventory levels, and customer queries.
Requirements:
- Strong Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent Communication Skills: Ability to communicate effectively with customers, warehouse staff, and other stakeholders.
- Technical Skills: Proficiency in SAP and experience with EDI systems.
