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Product Associate

2 months ago

London, Greater London, United Kingdom JP Morgan Chase Bank, National Association Full time
About the Role

We are seeking a highly skilled and motivated Product Associate - Payments to join our team at JP Morgan Chase Bank, National Association. As a key member of our Payments technology team, you will play a critical role in developing and delivering innovative payment solutions that meet the evolving needs of our customers.

Key Responsibilities
  • Gather and Write Product Requirements: Collaborate with stakeholders to gather and write product requirements, ensuring that they are aligned with our product vision and customer needs.
  • Work with Engineering Organization: Work closely with our engineering organization to ensure quality software deliveries, aligning with product visions and customer needs.
  • Contribute to API Designs: Contribute to the design of APIs and play an active role in designing a product development process that engages customer feedback and insights frequently.
  • Own Key Customer Experiences: Own key customer experiences, with a deep understanding of their jobs-to-be-done and pain points from sales engagements, all the way to business-as-usual post-launch operations.
  • Establish Requirement Gathering and Record Keeping Methodology: Establish a requirement gathering and record keeping methodology to roll-out required charging mechanisms.
  • Assist with Defining Operating Model: Assist with defining the operating model, procedures, and R&Rs for the management of connected payment schemes and other technology partnerships.
  • Work with Payment Clearing Schemes and Networks: Work with payment clearing schemes and networks on areas requiring certification, such as evidencing operational processes and implementing security standards.
  • Assist with Product Management Functions: Assist with product management functions such as new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities.
  • Participate in Agile Ceremonies: Participate in Agile ceremonies such as sprint planning and stand-ups.
Requirements
  • Experience in Product Management: Some experience in a product management role, ideally working with Payments SaaS platforms in B2B businesses.
  • Experience with Platform/API Products: Experience with platform/API products and related system design concepts in order to help translate the needs and requirements of the customers into well-designed services.
  • Exposure to Payment Schemes: Exposure to one or more domestic or cross-border payment schemes.
  • Basic Understanding of Regulatory Requirements: Basic understanding of additional rigour around regulatory and audit requirements that banks are subjected to.
  • Self-Starter: Self-starter, keen to take independent ownership and responsibility in their role.
Preferred Qualifications
  • Knowledge of Financial Messaging: Knowledge of financial messaging, e.g. SWIFT MTxxx, ISO20022.
  • Experience with Clearing and Settlement Mechanisms: Experience working with directly with clearing and settlement mechanisms (CSMs).
  • Transaction Banking Industry Qualifications: Transaction banking industry qualifications, e.g. ACT/ICM, SWIFT.
  • Project Management/Delivery Qualifications: Project management/delivery qualifications, e.g. Prince2, Agile.
  • Knowledge of External Transaction Banking Landscape: Knowledge of the external transaction banking landscape, key players (inc. banks, PSPs, fintech, vendors), legislative environment (Open Banking, PSD2/3 etc).
About Us

JP Morgan Chase Bank, National Association is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.