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Service Advisor

2 months ago


Bedford, Bedford, United Kingdom The Recruitment Solution (London) Ltd Full time

Job Summary:

The Recruitment Solution (London) Ltd is seeking a highly skilled and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service and support.

Key Responsibilities:

  • Meet and greet customers into the service reception, providing a warm and welcoming experience.
  • Book in vehicles and raise and close job cards in a timely and efficient manner.
  • Gain authorisations for work to be carried out and liaise with the workshop to ensure that work is completed to a high standard.
  • Arrange courtesy cars using the One Link system and ensure that customers are kept informed of the status of their vehicle.
  • Cost, invoice, and hand over vehicles to customers, as well as up-selling and promoting additional services.

Requirements:

  • Previous experience as a Service Advisor or in a similar role.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of RTC, One Link, and Kerridge systems would be an advantage.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A supportive and collaborative team environment.
  • State-of-the-art resources and training.

About Us:

The Recruitment Solution (London) Ltd is a leading recruitment agency specialising in the motor trade industry. We are committed to providing exceptional service and support to our clients and candidates, and we are seeking a highly skilled and experienced Service Advisor to join our team.