Workshop Manager
3 weeks ago
Workshop Manager Opportunity
About the Role:
We are seeking a highly skilled and experienced Workshop Manager to join our team at JCT600. As a Workshop Manager, you will be responsible for leading a team of technicians to deliver high-quality service and repairs to our customers. You will be responsible for ensuring the workshop runs efficiently, effectively, and safely, while maintaining the highest level of customer satisfaction.
Key Responsibilities:
- Lead and manage a team of technicians to deliver high-quality service and repairs.
- Ensure the workshop runs efficiently, effectively, and safely.
- Develop and implement processes to improve productivity and efficiency.
- Manage and maintain a high level of customer satisfaction.
- Collaborate with the Front of House team to ensure seamless communication and customer service.
- Develop and implement training programs to enhance technician skills and knowledge.
- Ensure compliance with health and safety regulations and standards.
Requirements:
- Previous experience in a main-dealer workshop or aftersales environment.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- Valid driving license with no more than 6 penalty points.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Collaborative and supportive work environment.
- Access to ongoing training and development programs.
- Preferential service rates for colleagues and family.
About JCT600:
JCT600 is a family-owned business with over 75 years of experience in the automotive industry. We pride ourselves on delivering exceptional customer service and providing a supportive and collaborative work environment for our colleagues. We are committed to equality and diversity and welcome applications from all qualified candidates.
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