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People Services Administrator

3 months ago

Birmingham, Birmingham, United Kingdom Dalkia UK Full time

Dalkia UK is seeking a dedicated HR Administrator to become an integral part of our Human Resources team. This position offers a blend of remote work and office-based responsibilities.

Key Responsibilities:

  1. Deliver a professional and efficient HR administration service focused on customer satisfaction.

Main Duties:

  1. Oversee and manage HR administrative functions to ensure accuracy and efficiency.
  2. Continuously assess and enhance HR administrative processes, proposing improvements to optimize workflows while considering all stakeholders.
  3. Act as the primary contact for HR inquiries, directing them to the appropriate personnel.
  4. Manage multiple HR email accounts, sorting queries to relevant team members.
  5. Maintain and update various HR information systems.
  6. Handle onboarding and offboarding processes, including contract modifications, TUPE, benefits, and pension matters.
  7. Assist the broader HR team with various projects as needed.
  8. Collaborate closely with Payroll to report on new hires, absences, changes, and terminations.
  9. Generate reports from HR systems as required.

Candidate Profile:

Essential Qualifications:

  1. Proven experience in an administrative role within a dynamic environment.
  2. Familiarity with data systems, including data entry, reporting, and system maintenance.
  3. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.

Desirable Qualifications:

  1. Experience in HR administration.
  2. Background in Human Resources.
  3. Skills in data analysis.

Knowledge and Skills:

Essential:

  1. Proficient in data manipulation and analysis, capable of extracting raw data for reporting and summaries.
  2. Competent in Microsoft Office Suite (Excel, Word, PowerPoint) with a strong emphasis on Excel functionalities such as v-lookups and pivot tables.
  3. Strong numerical skills.
  4. Ability to foster effective relationships with colleagues at all levels.
  5. Maintain confidentiality at all times.
  6. Customer-oriented with a track record of exceeding expectations.
  7. Good educational background.

Attributes:

  1. Adaptability and eagerness to learn.
  2. Meticulous attention to detail.
  3. Strong commitment to responsibilities.
  4. Effective communication skills.
  5. Genuine interest in HR practices and a desire for professional growth.
  6. Proactive and self-motivated.
  7. Professional demeanor with a positive attitude.
  8. Ability to handle sensitive situations with tact and diplomacy.
  9. Team-oriented mindset.
  10. Punctual and reliable.

Dalkia UK is committed to fair and respectful treatment of all job applicants. We welcome discussions regarding any necessary adjustments during the application process.