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German Speaking Collections Specialist

2 months ago


City of London, United Kingdom Page Personnel Full time
About the Role

We are seeking a highly skilled German speaking Collections Executive to join our team at Page Personnel. As a key member of our Collections department, you will play a crucial role in resolving non/under-paying customers and contributing to proactive telephone/email campaigns to achieve weekly collections.

Key Responsibilities
  • Provide first-class service to clients, resolving any queries or issues related to payments
  • Contribute to proactive telephone/email campaigns to achieve weekly collections
  • Refer to contractual loan agreements to ensure prompt repayment terms
  • Accurately input data across multiple systems
  • Deal with ad hoc queries from clients/merchants, resolving queries regarding payments
Requirements
  • Fluency in German and English
  • At least one year's experience in Customer Service/Accounts Receivable/Credit Control ledger maintenance
  • Highly reliable, organised, and reliable
  • Excellent attention to detail and confidence working with data
  • Entrepreneurial mindset, strong work ethic, and can-do attitude
  • Team player
What We Offer
  • Award-winning workplace
  • Bonus scheme
  • Private Medical Insurance via Vitality
  • Maternity and Paternity Leave
  • Free Gym
  • Subsidised Lunch
  • Deliveroo Allowance if working late in the office
  • Monthly in-office Masseuse
  • Team and Company socials