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Assistant Spa Manager
2 months ago
About the Position
We are seeking a talented and passionate Spa Deputy Manager to join our client's luxurious hotel in Ceredigion. As a key member of the spa team, you will assist the Manager in driving revenue and delivering exceptional experiences for our guests.
Key Responsibilities
- Mentor and support other therapists to ensure they are delivering high-quality treatments and services.
- Assist with the development and implementation of Health & Safety policies and procedures to maintain a safe and healthy work environment.
- Ensure that treatment rooms are consistently clean and well-maintained to meet the highest standards of hygiene and quality.
- Provide administrative support to the Manager, including tasks such as scheduling, reporting, and data analysis.
- Deliver exceptional guest experiences by providing personalized service, responding to guest needs, and resolving any issues promptly.
- Assist in the training and development of the spa team, including new staff members and existing team members looking to develop their skills.
Requirements
- At least 3 years of previous experience managing a team in a spa or similar environment.
- Level 3 Beauty Therapist Qualification required.
- Previous experience working in a spa within a hotel environment.
- Excellent communication and leadership skills, with the ability to motivate and inspire the team.
- A can-do attitude and a willingness to go the extra mile to deliver exceptional results.
Company Benefits
- Competitive salary.
- Company discounts.
- Free meals on duty.
- Free parking.
- Bonus scheme.
