Team Leader

4 weeks ago


Enfield Town, Greater London, United Kingdom River Island Full time
Job Title: Team Leader

We are seeking a highly motivated and experienced Team Leader to join our team at River Island. As a Team Leader, you will be responsible for leading a team of Sales Advisors and providing exceptional customer service to our customers.

Key Responsibilities:
  • Lead a team of Sales Advisors to achieve sales targets and provide excellent customer service.
  • Manage and maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Develop and implement sales strategies to drive sales growth and improve customer engagement.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing changes as needed.
  • Collaborate with other departments to ensure seamless customer experience across all touchpoints.
Requirements:
  • Proven experience in a retail or customer-facing role, with a strong track record of sales achievement and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to identify and implement solutions to improve sales performance and customer satisfaction.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • A fun and dynamic work environment, with a team of passionate and dedicated colleagues.
  • The opportunity to work with a leading retailer, with a strong brand and reputation.

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