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Front of House Team Member

2 months ago

Faversham, Kent, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Faversham. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Prepare and serve food and beverages to our guests, using our menu and drinks offerings.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, supporting your colleagues and promoting a sense of community.

What We Offer:

  • A competitive hourly rate, with opportunities for progression and career development.
  • A comprehensive training program, designed to help you develop your skills and knowledge.
  • A range of benefits, including a pension scheme, save as you earn scheme, and discounts on food, travel, and other products.
  • A fun and supportive work environment, with opportunities to make a real difference to our guests' experiences.

About Us:

Whitbread is a leading hospitality company, with a portfolio of brands that includes Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.