Customer Service Representative
3 weeks ago
About The Role
We are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a key member of our venue team, you will be responsible for providing exceptional customer service and ensuring that our customers have a memorable experience.
Key Responsibilities
- Provide excellent customer service and ensure that customers feel valued and welcome
- Work collaboratively with the team to achieve sales and customer satisfaction targets
- Be knowledgeable about our products and services and make recommendations to customers
- Handle customer complaints and issues in a professional and courteous manner
- Contribute to the overall success of the venue by participating in sales promotions and events
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Knowledge of customer service principles and practices
- Ability to work collaboratively as part of a team
- Basic math skills and accuracy with handling cash and operating a point of sale system
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A fun and supportive work environment
- The opportunity to work with a leading entertainment company
About The Rank Group
The Rank Group is a leading entertainment company that operates a number of venues across the UK. We are committed to providing exceptional customer service and creating a fun and welcoming environment for our customers.
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