Infrastructure Solutions Architect

5 days ago

Hemel Hempstead, Hertfordshire, United Kingdom CAE Technology Services Limited Full time
About the Role

The CAE Technology Services Limited is seeking a highly skilled and experienced Infrastructure Solutions Architect to join our team. As a key member of our Infrastructure team, you will play a pivotal role in providing technical direction and leadership to enhance Customer Experience for our internal and external customer base.

This role will be achieved by:

Key Responsibilities
  • Providing technical leadership and direction to the Infrastructure team to enhance Customer Experience
  • Developing and implementing an infrastructure plan that will continue to accommodate the organization's future needs
  • Supporting Major Incident Management and serving as an escalation point for the Infrastructure team when necessary
  • Collaborating with our Transition Management team to onboard new and enhanced Managed Services and technologies
  • Overseeing the installation, integration, and maintenance of Infrastructure technologies to enable the provision of support to our customers
  • Owning the configuration, deployment, and performance of our key toolset and customer-specific supported technologies
  • Continuous evaluation of systems ensuring alignment with best practice to support business operations
Requirements
  • Extensive working experience supporting Microsoft Server OS including AD & Group Policy
  • Microsoft Exchange Administration/Support including Office365 Hybrid configurations
  • Office365 Administration/Support including Exchange/Teams/SharePoint
  • Previous Experience using an ITSM Platform e.g. Autotask, Service-Now
  • Exposure to Microsoft Azure or AWS
  • Virtualisation technologies (Hyper-V, VMware)
  • Server & Storage (Dell & HPE)
  • Microsoft Certifications (Associate Level +)
Desirable Skills
  • Experience with Windows/Application deployment software such as SCCM or Intune/Autopilot
  • Experience with SaaS monitoring solutions (LogicMonitor, ScienceLogic, SolarWinds)
  • Office 365 Identity Management, Security & Compliance
  • Experience troubleshooting hardware faults (Servers, Blades, SANs) and working with Vendors to resolve
  • Exposure to Linux based systems
About Us

CAE Technology Services Limited is a leading provider of IT infrastructure solutions. We are committed to delivering high-quality services and solutions to our customers. We are an equal opportunities employer and welcome applications from diverse candidates.

We offer a range of benefits, including:

  • MediCash
  • Investors in Personal Development
  • Pension Scheme
  • Death in Service
  • Staff Referral Scheme
  • Discounted Private Medical Insurance
  • Tech Scheme
  • Will writing
  • Additional benefits: Shopping discounts, Length of service awards, Flu Vaccination Vouchers, Employee Recognition, Annual leave entitlements, Cycle to Work Scheme, Fresh Fruit

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