Technical Customer Services Specialist
3 days ago
We are seeking a highly skilled and experienced Technical Customer Services professional to join our team at Finsbury Food Group.
About the Role:This is a fantastic opportunity to work with a leading speciality bakery group in the UK, providing technical support to our customers and ensuring the highest level of service delivery.
Key Responsibilities:- Provide technical support to customers, responding to queries and resolving issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless delivery of technical services.
- Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
- Contribute to the development of technical documentation and training materials.
- Stay up-to-date with industry trends and developments, applying knowledge to improve technical services.
- Relevant experience in a technical customer services role, preferably in the food manufacturing industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong technical knowledge, with experience in mechanical and electrical systems.
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Technical Customer Services professional looking for a new challenge, please apply now.
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