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Restaurant Operations Manager

2 months ago


Southampton, Southampton, United Kingdom KFC UK Full time

About the Role:

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at KFC UK. As a Restaurant General Manager, you will be responsible for leading the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our restaurant meets the highest standards of quality and cleanliness.

Key Responsibilities:

  • Operational Excellence: Lead and manage the restaurant team to deliver exceptional customer service, maintain high-quality standards, and ensure a clean and welcoming environment for our customers.

  • Customer Service: Provide exceptional customer service, respond to customer complaints, and resolve issues promptly and professionally.

  • Team Management: Recruit, train, and develop a high-performing team, providing coaching and feedback to ensure that they have the skills and knowledge needed to succeed.

  • Business Development: Identify opportunities to improve sales, profitability, and customer satisfaction, and implement initiatives to drive business growth.

  • Compliance: Ensure that the restaurant operates in compliance with all relevant laws, regulations, and company policies.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and advancement. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business growth, we would love to hear from you.