Senior Logistics Operations Manager
2 months ago
About the Role
As a Senior Depot Supervisor, you'll play a vital role in ensuring our customers receive their appliances promptly and efficiently. You'll be responsible for overseeing all aspects of depot operations, collaborating closely with the Transport Manager and your team to maintain high performance standards and foster a strong sense of teamwork.
Your Responsibilities
- Monitor delivery performance and provide guidance and training to new team members.
- Ensure strict adherence to health and safety regulations, creating a secure working environment for everyone.
- Supervise and assign tasks to the depot team, effectively communicate with drivers, and handle customer inquiries promptly and professionally.
- Collaborate with vehicle management units, subcontractors, and compile reports for data analysis.
- Support audits, training initiatives, and operational improvements as needed.
About You
We're looking for a dedicated individual with a passion for logistics and customer service. You'll possess strong communication and problem-solving skills, along with the ability to lead and motivate a team.
- A CPC qualification is desirable but not essential.
- Knowledge of transport legislation and logistics principles is advantageous.
- Excellent communication and interpersonal skills are crucial for success in this role.
- Proficiency in Microsoft Excel will be beneficial.
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