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Customer Service Team Member

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Position: Greggs Team Member

Location: Tranent, EH33 1EZ

Work Schedule: Part-Time / Full-Time Opportunities Available / Permanent

Compensation: £11.75 for individuals over 21 | £7.15 for those aged 17 | £6.60 for candidates aged 16

Incentive Program: Quarterly Bonus Structure

Company: EG Group

About the Role:

We are seeking enthusiastic and committed sales associates to join our friendly bakery team at Greggs. As a team member, your responsibilities will include engaging with customers, providing prompt and friendly service, and preparing our beloved baked goods. You will be part of a collaborative team dedicated to ensuring the store is welcoming and that every customer leaves satisfied.

Benefits:

  • Pay increase after completing a 6-month probationary period
  • 15% discount on food from Greggs, Starbucks, Subway, and more
  • Discounts on various retail, food, home, garden, and electronics
  • Access to a virtual GP and wellbeing services available 24/7
  • Quarterly bonus opportunities
  • Guaranteed contracted hours
  • Opportunities for career advancement
  • Life insurance coverage
  • Employee assistance programs
  • Recognition and rewards for outstanding performance
  • 10% discount card for Asda
  • Learning and development resources
  • Awards for work anniversaries
  • Compassionate leave policies
  • Access to the EG Cares benefits and rewards platform
  • Comprehensive online learning library

While prior customer service experience is beneficial, it is not mandatory as we provide excellent training. If you are dependable, enjoy early mornings, and thrive in a team environment, we would love to hear from you.

About EG On the Move:

EG On the Move is a prominent UK-based convenience retailer, with its headquarters in Blackburn, Lancashire. The company operates a wide network of stores that offer various products and services, including fuel, foodservice, grocery items, and merchandise. Known for blending traditional fuel services with modern retail offerings, EG On the Move features advanced EV charging stations and collaborates with leading food brands. Their strategic locations and commitment to sustainability and customer convenience establish them as leaders in the retail market, dedicated to innovation and excellence.