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Lettings Administrator

2 months ago

London, Greater London, United Kingdom Rayner Personnel LTD Full time
About the Role

We are seeking a highly motivated and driven Lettings Associate to join our successful team at Rayner Personnel LTD. As a Lettings Associate, you will be responsible for delivering an exceptional customer-focused approach to applicants in their rental search.

Key Responsibilities
  • Applicant Registration: Registering applicants and recording detailed search criteria to ensure accurate and efficient matching of properties to applicants.
  • Tenant Inquiries and Viewings: Responding to tenant inquiries and viewing requests in a timely and professional manner, ensuring a seamless experience for all parties involved.
  • Property Viewings: Arranging and conducting property viewings to showcase properties to potential tenants, highlighting their features and benefits.
  • Offer Negotiation: Securing offers and negotiating to achieve the best possible outcomes for our clients.
  • Business Development: Driving business forward and hitting targets by identifying new opportunities and building relationships with clients and applicants.
  • Client Management: Managing expectations from clients and applicants, ensuring their needs are met and exceeded.
Requirements
  • Customer Service: Commitment to providing the highest level of customer service, ensuring a positive experience for all parties involved.
  • Communication: Ability to communicate effectively at all levels via telephone, letter, email, and in person.
  • Organizational Skills: Exceptional organizational, time management, and prioritizing skills to meet strict deadlines and deliver results.
  • Attention to Detail: Outstanding attention to detail to ensure accuracy and efficiency in all aspects of the role.
  • Initiative: Ability to work on own initiative, taking ownership of tasks and projects to drive results.
  • Technical Skills: Excellent skills in Microsoft Office package and general office skills.
  • Experience: Previous property experience as a Lettings Negotiator or above required.
  • Personal Qualities: Highly driven and motivated individual with a clean driving license.