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Assistant Store Manager

2 months ago

Fleet, Hampshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a proactive and driven Assistant Store Manager to join our store team at the British Heart Foundation. As a key member of our retail team, you will play a vital role in leading by example and driving sales growth.

Key Responsibilities:
  • Lead and motivate a team of sales assistants to achieve sales targets and provide excellent customer service
  • Develop and implement visual merchandising displays to drive sales and enhance the customer shopping experience
  • Monitor and control stock levels, ensuring accurate inventory management and minimizing stock losses
  • Collaborate with the store manager to achieve sales targets, manage budgets, and implement business plans
  • Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner
Requirements:
  • Proven experience in a customer-facing role, preferably in a retail environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business
  • Passion for fashion and a commitment to delivering exceptional customer service