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Technical Architect Career Path

2 months ago

Oxford, Oxfordshire, United Kingdom C4S Search Ltd Full time

Job Title: Technical Architecture Analyst

Location: Oxfordshire

Salary:£28,000 - £36,000

Benefits: 20+days holiday | Private Medical Cover | Epic Christmas Parties | Discounted Gym Membership | Flexible Working

Job Type: Full Time (37.5 Hours) | Hybrid - 1 day per week onsite | Permanent

About the Business:

The Technical Architecture Analyst is a key support role within the Technical Architecture team, assisting in technical consulting and pre-sales activities. This role involves working closely with customers to provide clear, detailed documentation and supporting the Technical Architects in managing client interactions, scheduling, and project meetings. The successful candidate will also be responsible for creating proposals, responding to tenders, and working in tandem with the sales team to craft solutions for clients. This position offers a pathway toward becoming a Technical Architect after a minimum of two years, contingent on completing industry certifications and training.

Key Responsibilities:

• Provide billable technical services to both new and existing clients, covering areas such as Microsoft, Backup and Disaster Recovery, Security, Networking, Storage, Server, Client, and Cloud solutions.

• Coordinate team activities, including scheduling meetings, bookings, and calendar management.

• Prepare client documentation using team-established templates.

• Oversee activity tracking and reporting within the CRM system.

• Collaborate with the Technical Architecture team and account managers to meet client needs and project expectations.

• Undertake technical training with a focus on developing into a Technical Architect.

• Develop custom demos and present Proof of Concept (POC) solutions.

• Evaluate competing products to recommend optimal solutions for clients.

• Play a lead role in designing technical solutions and drafting proposals and tender responses.

Requirements:

• At least 2 years of experience in a second-line support role or higher.

• Background in technical consultancy, project delivery, or a lead technical role, ideally within an IT managed services provider (MSP) or IT reseller.

• Demonstrated experience in IT services and technical support.

• Proficiency in writing high-quality proposals, tenders, or internal documentation.

• Technical certifications in technologies such as Microsoft, VMware, Microsoft Azure, Dell, Cisco, or similar.

• Strong business acumen.

• Excellent presentation and communication skills, with the ability to explain technical solutions to both technical and non-technical audiences.

• Outstanding organizational, listening, and relationship-building skills.

• Interest in both sales and technology.

• UK-based, with the willingness to travel across Europe occasionally.

• Full, clean UK driving license.