Relationship Banker

2 months ago


Kent, United Kingdom Bank of America Full time

About the Role

This position is responsible for delivering exceptional client experiences by engaging with clients in the lobby, educating them on self-service resources, and assisting with transactions. Key responsibilities include accurately processing cash transactions, building relationships with clients, and connecting them to solutions that meet their financial goals.

Key Responsibilities

  • Execute the bank's risk culture and strive for operational excellence
  • Build relationships with clients to meet their financial needs
  • Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Grow business knowledge and network by partnering with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls effectively
  • Drive the client experience
  • Manage cash responsibilities

Required Skills

  • Adaptability
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

Education Requirement

High School Diploma / GED / Secondary School or equivalent

Shift and Hours

1st shift (United States of America), 40 hours per week


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