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Front of House Team Member

2 months ago

Bradwell Milton Keynes, United Kingdom Recruitment Services UK Full time
Job Overview

Our client, a leading entertainment venue, is seeking a friendly and enthusiastic Front of House staff member to join their dynamic team.

In this role, you will be the first point of contact for customers, ensuring they have a welcoming and enjoyable experience from the moment they arrive.

Key Responsibilities
  • Meet and Greet: Welcome customers promptly and with a friendly attitude upon arrival.
  • Customer Service: Deliver exceptional customer service, ensuring all guests feel valued and attended to.
  • Event Check-In: Sign in drivers to their scheduled events, issue race uniforms, and assist with any additional requirements.
  • Sales and Upselling: Promote and upsell race events and merchandise to meet individual and team sales targets.
  • Enquiry Management: Handle customer enquiries professionally and efficiently.
  • Maintain Presentation Standards: Ensure that all Front of House and customer-facing areas are always clean, organized, and well-presented.
  • Administrative Support: Provide general administrative support to the Venue Management team as needed.
Candidate Profile
  • Be professional, reliable, and confident when interacting with customers.
  • Have the drive and commitment to succeed and develop their skills further.
  • Possess excellent communication, people, and teamwork skills.
  • Be enthusiastic and able to have fun while working.
  • Be available to work evenings and weekends.