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Application Support Specialist

1 month ago

Leicester, Leicester, United Kingdom 360 Dot Net Limited Full time
About the Role

We are seeking a highly skilled and dedicated Application Support Analyst to join our dynamic team at 360 Lifecycle.

Key Responsibilities
  • Bug Fixing and Issue Resolution: Identify, troubleshoot, and resolve technical issues within our FinTech applications.
  • Supporting Business as Usual (BAU): Collaborate with the support team to address and resolve day-to-day operational issues promptly.
  • Data Troubleshooting: Work with XML and JSON data files, troubleshoot data integration issues, and monitor database performance for optimal data integrity.
  • Azure Expertise (Advantageous): Experience or exposure to Azure Blob Storage, Function Apps, Application Insights, and DevOps practices would be a significant advantage in this role.
Requirements
  • Exposure to other relevant technologies and a willingness to expand your skill set.
  • Strong analytical and troubleshooting skills.
  • Familiarity with XML and JSON data files.
  • Ability to work independently and efficiently.
  • Exceptional written and verbal communication skills.
  • Capacity to thrive in high-pressure environments.
  • A solid understanding of object-oriented programming concepts.
About 360 Lifecycle

360 Lifecycle is a leading FinTech SaaS provider known for delivering innovative financial solutions. We are committed to providing our customers with exceptional support and service.

What We Offer
  • Competitive salary and bonuses.
  • Hybrid working between home and our Leicester office.
  • Access to Perkbox discounts to help employees live and work better.