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Customer Service Representative

2 months ago

Bathgate, West Lothian, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Maintain a high level of product knowledge, including store layouts, promotions, and product information
  • Contribute to a positive and efficient store environment, working collaboratively with colleagues to achieve sales and customer service targets
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping experience
  • Process customer transactions accurately and efficiently, handling cash, credit card, and mobile payments

What We Offer:

  • A competitive hourly rate of £13.35
  • 10-25 hour contracts to suit your availability
  • Various shifts to fit your lifestyle
  • 30-35 days' holiday (pro rata) to relax and recharge
  • 10% in-store discount on Lidl products
  • Pension scheme to secure your future

About Lidl

At Lidl, we believe that everyone who works with us brings something unique to the table. We're a dynamic and fast-paced company that values diversity, inclusivity, and teamwork. If you're passionate about delivering exceptional customer service and working in a collaborative environment, we'd love to hear from you.