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Culinary Service Associate x 3

2 months ago


Durham, Durham, United Kingdom National Trust Full time
Overview

The National Trust is celebrated for its exceptional culinary offerings and hospitality services. We operate numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, and we invite you to become a part of our team.

We are currently seeking a Culinary Service Associate. In this position, you will play a vital role in enhancing the visitor experience at the National Trust, contributing to memorable outings for our guests.

Please consider your transportation options to reach the workplace, as this position is located in a rural setting.


Benefits:

We prioritize your well-being and aim to support you in various aspects of life, whether it’s saving for the future, enjoying discounts on everyday purchases, or promoting a healthy work-life balance. Explore our benefits package below.



Working Hours:
This is an hourly paid, fixed-term role. While we strive to provide a consistent schedule, flexibility is essential as adjustments may be required to meet business needs. We will notify you of any changes as early as possible. This role includes weekend and holiday shifts, but there are no evening or split shifts.

Compensation:
£11.50 per hour

Contract Duration:

This is a Fixed Term Contract. Candidates will be required to complete an online assessment as part of the application process, which will help us understand your strengths and provide further insights into the role.

Role Responsibilities:
As a Culinary Service Associate, your primary focus will be on front-of-house operations, engaging directly with visitors. You will warmly welcome and attend to all guests at the café.

With a passion for customer service, a positive attitude, and a commitment to delivering an outstanding experience, you will ensure that every visitor enjoys their time with us. This is a dynamic environment that requires teamwork and adaptability. You will be attentive to guest needs, ready to assist, and make recommendations. Maintaining high standards in food and beverage preparation and presentation is crucial.

Utilizing your keen eye for detail, you will ensure that all displays and signage are accurate and visually appealing. At times, you may assist the kitchen team with food preparation.

We will provide you with comprehensive training tailored to the role, including allergen awareness and food safety protocols, along with any necessary mentoring to support your development.

Further professional training and development opportunities are available should you wish to pursue them.

Candidate Profile:
No prior experience is necessary, but we welcome applications from individuals who are:

  • Capable of working collaboratively or independently.
  • Personable and dedicated to providing excellent service.
  • Enthusiastic and eager to learn.

Our Commitment:
The National Trust embodies the principle of 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where all individuals feel valued and represented. We celebrate diversity and strive to ensure that our teams reflect the communities we serve.

Additional Benefits:

  • Robust pension scheme of up to 10% of basic salary.
  • Complimentary access to National Trust locations for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • Electric vehicle leasing options.
  • Employee discounts on various services, including gym memberships and shopping.
  • Generous holiday allowance, increasing with length of service, plus a holiday purchase scheme.
  • Flexible working arrangements where feasible.
  • Employee assistance program.
  • Free parking at most National Trust locations.

For more information about the benefits we offer to support you, please refer to our detailed benefits guide.