Customer Service Manager with Estimating Expertise

1 month ago


Kingston upon Thames, Greater London, United Kingdom Harrison Scott Associates Full time
Customer Service and Estimating Professional

Job Title: Customer Service and Estimating Professional

Salary: £35k to £40k depending on experience

A leading printing company seeks a customer service professional with strong estimating experience to join their team. The ideal candidate will have excellent communication skills and be able to build strong relationships with customers.

  • Responding to customer inquiries and resolving issues
  • Providing quotes and estimates for printing services
  • Collaborating with the sales team to identify new business opportunities
  • Developing and maintaining customer relationships through regular communication
  • Updating customer information and order details in the system
  • Staying up-to-date with industry trends and developments

This role requires a customer-focused individual who can provide exceptional service and support to clients. The successful candidate will have a strong understanding of the printing industry and be able to communicate effectively with customers.

Key Responsibilities:

  • Customer Service and Support
  • Estimating and Quoting
  • Sales Support
  • Relationship Building

Requirements:

  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong estimating and quoting skills
  • Knowledge of the printing industry


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