Technical Support Trainee

3 weeks ago


Bristol, Bristol, United Kingdom Professional Apprenticeships Full time

About the Organization:
Become part of a leading enterprise in the sustainable packaging sector. Our organization is recognized for its creative approaches and dedication to eco-friendly practices.

Position:
Technical Support Apprentice


Key Responsibilities:
- Assist clients with issues related to ordering and labeling applications
- Engage in testing processes and provide constructive feedback for enhancements
- Resolve internal technical challenges and contribute to various projects

Qualifications:
- A friendly attitude and a strong desire to assist others
- Solid knowledge of Windows operating systems; familiarity with Mac OS is advantageous


Training Program:
Participate in the Information Communications Technician Level 3 qualification covering topics such as data security, hardware and software, computer networking, and more.


Perks:
- Competitive initial salary with a pension plan
- 25 days of annual leave and the option to work remotely


Work Environment:
Experience a nurturing workplace culture. Our organization prioritizes enduring relationships with employees and provides opportunities for professional growth.


Work Hours:
Full-time, Monday through Friday

Educational Requirements:
GCSE or equivalent necessary

Work Setting:
On-site


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