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Operations Compliance Manager

2 months ago

Longford, Telford and Wrekin, United Kingdom Royal Mail Full time
About the Role

We are seeking an experienced Compliance and Training Lead to join our team at Royal Mail International Operations (RMI). As a key member of our Aviation, Training and Compliance teams, you will be responsible for leading the development and implementation of training initiatives to ensure operational compliance and legal requirements are met.

Key Responsibilities
  • Lead the Aviation Security and compliance teams to plan and deliver training initiatives.
  • Support the Head of International Operations with all compliance activities, including mentoring, coaching, and advising managers on policies and procedures.
  • Oversee the facilitation of Criminal Record Check (CRC) applications for relevant staff and ensure the application process is supported and guided.
  • Establish excellent working relationships with employees, internal and external stakeholders, and work with Trade Unions to implement change.
  • Maintain consistent application of IR framework, policies, and strategies through involvement of CWU/CMA Union representatives.
  • Line Manager responsibility for a small team, including attendance, performance management, and support with interviews.
Requirements
  • Experience of training and developing teams.
  • Knowledge of Aviation Vetting, CAA, and DfT national standards and International AVSEC compliance (desirable).
  • Excellent stakeholder management skills with experience of dealing with internal, external, and third-party suppliers.
  • Good interpersonal, verbal, and written skills with the ability to deliver effective and engaging presentations.
  • Experience of Microsoft Office programmes, including Excel and Word.
  • Expertise in change management and continuous improvement tools and methodologies.
  • Ability to analyse complex data and implement change in performance.
About Royal Mail

Royal Mail is proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.