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Trade Counter Sales Associate

2 months ago

Bishop's Stortford, Hertfordshire, United Kingdom Eurocell Full time
{"title": "Trade Counter Assistant/Driver", "description": "Role Overview

As a Trade Counter Assistant/Driver at Eurocell, you will play a vital role in delivering exceptional customer service and achieving sales targets in our trade branches. You will be responsible for providing expert product knowledge, handling customer transactions, and ensuring the smooth operation of our branches.

Key Responsibilities
  • Provide exceptional customer service and support to new and existing customers
  • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
  • Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
  • Responsible for route planning, safe driving and keeping the Company vehicle clean
  • Supporting the Branch Manager with actions and activities on time, in full
  • Compliance with Health and Safety, company policies and procedures
Requirements
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry standard software eg SAP
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage
What We Offer
  • A very competitive basic salary of £26,698 per year Pro-Rata
  • An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year Pro-Rata
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on the job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team
", "lang_code": "en-US"}