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Rent and Housing Coordinator

2 months ago


Eastbourne, East Sussex, United Kingdom YMCA DownsLink Group Full time
About the Role

We are seeking a highly skilled and experienced Rent and Housing Administrator to join our small, dispersed Rent Team within Housing and Property Services at YMCA DownsLink Group.

Key Responsibilities:

  • Provide a highly responsible administrative service to our colleagues who manage property payment (rent/arrears) collections, lease/housing management and compliance delivery within the organisation.
  • Ensure that all internal systems hold accurate and up-to-date information for rent/former arrears accounts, lease and housing management information, resident information, property and compliance data.
  • Work closely with the Asset and Housing Management Team and the Finance Team to enable proactive and effective information posting and up-to-date property/compliance information.
  • Support the wider Asset Management Team with administrative and system-related tasks and work flexibly where necessary to attend team meetings and liaise with colleagues.

About You:

We are looking for an individual with experience working in a varied administrative role, competent in using software packages (MS Office applications) and rent/payment databases. You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload.

You will appreciate the need for an eye for detail, have demonstrable experience of reconciling data and other financial information. Additionally, you will have a basic understanding of the key risks, challenges and opportunities for young people which may impact on their ability to pay rent, along with a basic understanding of supported housing.