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Senior Product Analyst

2 months ago


London, Greater London, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly skilled Senior Product Analyst to join our team at Frasers Group. As a key member of our digital analytics function, you will play a critical role in driving business growth and informing our product roadmap.

Key Responsibilities
  • Lead a small team of product and implementation analysts, taking ownership of their output and personal development.
  • Be the owner of on-site user behavioural data, including its capture and distribution across the business, supporting all Frasers Group business teams in understanding the user journey.
  • Develop and maintain strong relationships with the product function, embedding analytical practices and ways of working into all product development.
  • Align product, UX, user testing, and analytics functions to deliver a best-in-class product development cycle.
  • Utilize experimentation concepts to measure the efficacy of our feature development.
  • Manage the roadmap for implementation of analytics and marketing capabilities, ensuring clean and robust data capture.
  • Experience in management or mentorship of other colleagues.
  • Expert communicator, with the ability to flex their presentation style based on the audience.
  • Proficiency with SQL (required) and R/Python (nice to have).
  • Strong visualisation skills (e.g., PowerBI, Looker, Tableau etc.).
  • Extensive experience working in a product analytics position, ideally within an ecommerce/retail business.
  • Understanding of customer data platform capabilities and their role in the capture of customer/user journey data.
  • Experience working with technology and data engineering functions.
  • A keen interest in the broader industry developments and legislative changes affecting the capture of customer/user data.
What We Offer
  • A competitive salary and benefits package.
  • A wide range of perks for our colleagues, including:
  • Frasers Champion - Our employees are at the heart of our business, and we ensure individuals are recognised every single month for their hard work.
  • Fearless 1000 - By achieving certain business milestones, all colleagues across the business will receive a bonus, with the top 1000 performers receiving unprecedented bonuses.
  • Frasers Festival - an event like no other, celebrating our Head Office and Retail Staff across the UK and Europe.
  • CEO Sessions - quarterly opportunities for employees to connect, network, and submit questions to our CEO and leadership team.
  • Retail Reconnect - a programme to build the planet's most admired and compelling brand ecosystem, with all employees spending two days in one of our stores or the Warehouse.
  • Frasers Fit - our wellbeing programme, supporting and improving colleagues' Physical, Financial & Mental wellbeing.
  • Retail Trust - free access and support from the Retail Trust charity, including a 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support.