Automotive General Manager

2 months ago

London, Greater London, United Kingdom Simmons Bar Full time
About Simmons Bar

We are a dynamic and innovative bar company that prides itself on delivering exceptional customer experiences. Our team is passionate about creating a welcoming atmosphere that exceeds our guests' expectations.

Job Summary

We are seeking an experienced and skilled Venue Manager to join our team at Simmons Bar. As a key member of our operations team, you will be responsible for ensuring that our bar consistently delivers an environment and experience that meets our high standards.

Main Responsibilities
  • Guest Experience: Interact with guests to create a memorable experience, actively seeking their insights to enhance their time in our venue.
  • Team Management: Collaborate with the Employee Experience manager to keep your team engaged and manage staff turnover below a quarterly target percentage.
  • HR and Training: Conduct HR meetings with the guidance of the People team and support the People Team by training new management trainees in the business.
  • Talent Acquisition: Work alongside the Talent Partner to identify and hire the best team for your venue.
  • Operations: Ensure your venue meets the required standards in accordance with company policy, keep accurate records of incidents, and report in line with company policy.
  • Financial Management: Fully manage the P&L, create, and deliver 90-day business plans.
  • Training and Development: Collaborate with the L&D team to deliver an upskilling training plan for your team.
  • Customer Service: Monitor the atmosphere to guarantee cleanliness, appropriate music and lighting levels, and a comfortable temperature for our guests.
  • Project Management: Complete specific projects aligned with the business plan, organize weekly management meetings, and monthly team meetings, focusing on effective communication.
  • Licensing and Compliance: Operate the venue within its licensing limits, and collaborate with the Deputy to manage stock for achieving sales and GP targets.
  • Employee Safety: Prioritize guest experience in all daily duties and maintain a safe work environment, resolving any issues promptly.
  • Door Team Management: Oversee the door team daily to ensure a welcoming arrival and a positive experience for every guest.
  • Rotas and Reporting: Complete weekly rotas in advance, aligning with labour targets, and compile weekly sales reports for the Area Manager.
  • Additional Responsibilities: Execute all reasonable tasks requested by your direct line manager and/or the extended Ops Team.
What We Offer

We offer a competitive salary, generous bonus scheme, industry-leading staff discount, and a range of exciting incentives, including trips abroad.

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