IT Implementation Specialist

1 month ago

London, Greater London, United Kingdom NEC Software Solutions Full time
Implementation Consultant for Housing Systems

We are seeking an experienced Implementation Consultant to join our UK-based Housing team at NEC Software Solutions. As a key member of our team, you will play a crucial role in implementing NEC Housing systems for the not-for-profit social housing sector.

Key Responsibilities:
  • Provide expert guidance in implementing NEC Housing systems, focusing on system configuration and build.
  • Offer excellent advice to current customers using NEC Housing, ensuring they are happy and provide positive feedback consistently.
  • Create and maintain training courses and solution design manuals for both customers and internal teams.
  • Stay up-to-date with the latest developments in all aspects of Social Housing Management.
  • Be flexible and available for travel throughout the UK to visit both customer and company sites when required.
Requirements:
  • In-depth expertise in using NEC Housing, ideally with experience in Allocations, Rents, or Service Charge Modules within NEC Housing.
  • Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers, including Local Authority Housing, ALMOs, or Housing Associations.
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
  • Proficiency in handling multiple parallel projects.
  • Experience in creating, configuring, and implementing NEC Housing system modules.
  • Working knowledge of Unix and/or SQL.
What We Offer:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.
  • A fantastic selection of flexible benefits to suit your individual needs.
  • We are an employer who cares, with an invaluable employee assistance programme that can help in every area of your life.

We are an equal opportunities employer, welcoming applications from all communities. We're NEC Software Solutions (part of global tech giant NEC Corporation). Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

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