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Guest Services Supervisor

3 months ago

Truro, Cornwall, United Kingdom TalentTide Full time
Position Overview:
As a Guest Services Supervisor, you will play a pivotal role in ensuring that our guests experience unparalleled service and comfort during their stay.

Work Schedule:
Monday to Friday.

Living Arrangements:
Private accommodation available.

About Us:
We are a distinguished establishment, renowned for our exceptional hospitality and commitment to creating memorable experiences for our guests. Our hotel is a sanctuary that combines elegance with a warm, inviting atmosphere.

Compensation:
Attractive salary package along with performance-based bonuses.

Key Responsibilities:
  • Knowledge Sharing: Impart your expertise through comprehensive training programs.
  • Operational Oversight: Ensure adherence to all front office protocols, standards, and procedures.
  • Staff Management: Assess staffing requirements to align with guest service expectations and operational goals.

Commitment to Guest Satisfaction:
Your exceptional interpersonal skills will ensure that every guest feels valued and appreciated.

Benefits:
In addition to a competitive salary, we offer a range of benefits to enhance your work-life balance:
  • Generous leave policy: 23 days of annual leave, increasing with tenure, plus 8 public holidays.
  • Discounted accommodation rates for friends and family.
  • Professional attire provided.
  • Opportunities for professional growth and development.
  • Wellness benefits, including discounts at our spa.
  • Enhanced pension contribution matching.

If you are an experienced professional eager to elevate our guest services and consistently exceed expectations, we invite you to explore this opportunity with us.