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Design Researcher
2 months ago
Pontoon Solutions is seeking a skilled Design Researcher to join our team on a fixed-term contract. As a key member of our design team, you will be responsible for leading research practices and setting clear strategies to achieve agreed outcomes.
Key Responsibilities:
- Conduct in-depth user research to gather insights and uncover user needs, preferences, and pain points.
- Plan, design, and conduct usability tests, interviews, surveys, and other research methods to validate design concepts and solutions.
- Analyse and synthesise research findings to provide actionable insights that inform design decisions and drive improvements.
- Create user personas, user journey maps, and other design artefacts to communicate research findings to stakeholders.
- Collaborate closely with stakeholders, including designers, product managers, and developers, to ensure research findings are integrated into the design process.
- Advocate for user-centred design principles and promote the importance of research within the organisation.
- Stay up-to-date with industry trends and best practises in design research, sharing knowledge and driving innovation within the team.
Requirements:
- Demonstrable experience specifically as a UX Researcher, User Researcher, or Design Researcher.
- Proven experience in both Generative (Exploratory) and Evaluative research practises.
- Strong collaboration skills, able to engage stakeholders to make research a team sport.
- Experience in different sectors, preferably including financial services.
Pontoon Solutions is an equal opportunities employer and welcomes applications from diverse candidates. We will respond to all successful applicants as soon as possible and may contact you further if we need additional information or if other opportunities arise relevant to your skillset. Background screening checks will be conducted on all hires before commencing employment.
