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Client Liaison Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Selfridges Full time

Job Overview

About the Role

We are seeking a skilled Client Liaison Specialist to join our Retail team in a key role, specializing in Childrenswear at Selfridges.

Key Responsibilities

  • Develop and maintain strong relationships with clients to deliver exceptional service and ensure a memorable experience.
  • Collaborate with colleagues to create a unique customer experience, understanding client needs and preferences.
  • Stay informed about products, trends, and company initiatives to provide expert knowledge and recommendations.
  • Ensure health, safety, and security measures are followed, maintaining a secure and comfortable environment for clients.
  • Utilize technical tools to enhance the client experience and stay up-to-date with industry developments.

About You

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong sales and service abilities, with a focus on delivering exceptional customer experiences.
  • Expert knowledge in Childrenswear, with a passion for staying up-to-date with the latest trends and products.
  • Ability to work collaboratively as part of a dynamic team, with a flexible and proactive approach.
  • Commitment to upholding high retail standards, with a focus on delivering excellence in every interaction.

What We Offer

As a Client Liaison Specialist at Selfridges, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. You will be part of a team dedicated to excellence, with opportunities for growth and development.