Account Planner

We are seeking a highly organized and detail-oriented Account Planner to join our team at Mears Group. As an Account Planner, you will be responsible for coordinating and planning property services for our clients, ensuring that all tasks are completed efficiently and effectively.

• Coordinate and plan property services for clients, including reactive repairs, planned maintenance, and cyclical maintenance.
• Monitor and maintain PDA (personal digital assistant) control allocation to ensure efficient use of resources.
• Monitor daily work volumes to ensure efficient use of resources and meet turnaround timescales.
• Provide supporting information on operative performance levels to ensure employees have the workload to perform to an optimum level.

• Ability to investigate, evaluate, and respond to situations quickly.
• Decisive - Make effective decisions based on objective assessment of situations.
• Able to multitask - Control multiple processes simultaneously to share good practice.
• Good IT knowledge, IT literate.
• Proven ability to prioritize own workload.
• Great customer service - Confident on the phone with a good telephone manner.
• Knowledge/experience of Direct Scheduling System (used commonly by councils).
• General knowledge of the construction industry.
• Great organizational skills.

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day - Our annual Fun Day is organized as a massive thank you from the Executive team for all the hard work.
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies.