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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Advisor to join our team at Nisbets. As a Retail Sales Advisor, you will play a key role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities- Deliver first-class customer service, ensuring all customers' needs are met and exceeded.
- Contribute to store sales targets and KPIs, including revenue, margin, conversion, footfall, quotes, and ATV, to maximize profitability.
- Participate in store outreach plans, utilizing local knowledge to drive sales and customer engagement.
- Perform general shop floor duties, including stock replenishment and processing deliveries.
- Ensure visual merchandising standards are met to drive customer engagement and repeat custom.
- Accurately complete stock auditing tasks and process customer payment transactions.
- Adhere to all retail policies and procedures, maintaining a safe and healthy environment for customers and colleagues.
- Competitive hourly rate of £11.70 and a comprehensive benefit package.
- Performance-related bonus paid quarterly, with opportunities for career development and growth.
- Ongoing training and support, including access to our learning management platform.
- Excellent opportunities for career advancement, both within retail and the wider business.
- Access to hundreds of high-street discounts and staff discounts on products.
- Employee assistance program with access to 24-hour counseling.