Lift Installation Supervisor

6 days ago

Addlestone, Surrey, United Kingdom Schindler Group Full time
Job Title: Field Manager

We are seeking a highly skilled and experienced Field Manager to join our team at Schindler Group. As a Field Manager, you will be responsible for overseeing the installation process and ensuring that all necessary measures are in place to meet installation targets.

Key Responsibilities:
  • Plan and coordinate the activities of installation engineers to deliver business objectives, including customer satisfaction, operational results, quality, and efficiency metrics.
  • Ensure labour planning and appointment of subcontract labour as required.
  • Proactively address any problems that arise on site and analyse root causes for deviations from business plans or products.
  • Timely submission and management of fitters' timesheets and responsible for actioning and closing out retrofits.
  • Safety audits, safety walks, and near miss reporting in line with the safety manifesto.
  • Accurately maintain SAP and Work to Lists (WTLs) in conjunction with the admin team.
  • Raising and chasing claims requests via the claims coordinator and return of materials to the group when required.
  • Recruitment, training, development, and disciplinary matters for all fitters.
  • Timely planning and organisation of deliveries of materials and tooling to site.
  • Agreement of subcontract modernisation costs and submission of quotations to the Projects Manager.
  • Raising of standard letters with the admin team and maintaining contract tracking sheets.
  • Booking of tests, re-checks, technical assists, and closing out items identified on OILs.
  • Timely submission of handover documentation of completed lifts to customers and EI, adhering to company processes.
  • Ordering of local materials as required.
  • Regular site visits to check progress of modernisation and discuss any issues with customers.
  • Management of all PPE and workwear for fitters and subcontractors.
  • Management of fitters' hand tools.
  • Accident investigations and submission of accident reports.
  • Approval of submitted CARs prior to submitting to admin for processing.
  • Agreement of additional costs submitted by subcontractors.
  • Timely submission of day works and variation orders to the Projects Manager.
  • Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and subcontractors.
  • Build relationships with customers by acting as a point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively.
  • Follow the Fulfilment+ process to develop and promote the company modernisation plan to the required high standard.
Requirements:
  • NVQ or HND.
  • Proven experience as an installation engineer.
  • Experience of managing a small team.
  • Successful track record of achievement and delivery.
  • Proven ability to obtain results through effective team management and motivation of team members.
  • Awareness and experience of managing health and safety regulations and processes.
  • Sound knowledge of the N.I. business within the lift industry is desirable.
  • Ideal experience in all aspects of lift installation with a good knowledge of current standards and legislation.
  • Full valid driving licence.
  • Site Managers Safety Training Scheme Certificate or equivalent.
  • Safepass card holder.
  • Possess the creative ability, energy, and drive to develop and implement strategies to meet and exceed financial and non-financial objectives.
  • Good commercial awareness, being able to mitigate problems arising.
  • Excellent communication, customer service, and man management skills.
  • Working knowledge of SAP processes is desirable.
  • Sound lift knowledge and ability to read and understand technical drawings.
  • Ability to plan, organise, and follow up to ensure compliance to agreed action plans.
  • Innovative and proactive approach to work with high attention to detail and the ability to work under pressure.

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