Field Service Technician

2 weeks ago

Bristol, Bristol, United Kingdom Omega Resource Group Full time £29,718 - £34,983

Job Summary

We are seeking a skilled Field Service Technician to join our team at Omega Resource Group. As a Field Service Technician, you will be responsible for delivering, installing, maintaining, and servicing conveyor systems at customer sites across the UK.

Key Responsibilities

  • Ensure compliance with client site and health and safety procedures at all times.
  • Adhere to method statements and risk assessments when on site.
  • Correctly use all PPE equipment and clothing provided.
  • Deliver goods and arrive on site on time and when agreed.
  • Work closely with clients and their subcontractors to ensure their satisfaction at all times.
  • Problem solve on site and use your own initiative to resolve queries with customers directly.
  • Provide accurate reports to line management using company procedures on completion of each assignment.
  • Carefully load and unload vehicles to maintain the condition of both the vehicle and the equipment being transported.
  • Carefully maintain vehicles and cleanliness at all times and adhere to the Company Vehicle Policy.
  • Obtain sign-off from the customer on completion of each assignment, indicating satisfaction and training customers in the best use and maintenance of the conveyors.
  • Perform any other duties considered reasonable, including occasional workshop duties if there is limited site work available.

Requirements

  • Mechanical and electrical installations and repairs experience required – conveyor experience would be advantageous.
  • Energetic and enthusiastic, with the determination to deliver excellent customer service to our clients in all situations.
  • Willingness to learn new skills as the role evolves.
  • Willingness and regular availability for work-away for jobs all over the UK.
  • Willingness and regular availability for variable shift patterns where customers demand it (for example, night work, weekend work, and/or double shifts).
  • Excellent practical and mechanical skills with the ability to use power tools.
  • Permits to use and operate powered access equipment and scaffold towers and experience working at height essential.
  • Full driving license with minimum points.

What We Offer

  • A competitive salary of £29,718 - £34,983 (DOE) based on a 45 hour week (hours can range up to 60 hours dependant on the work which is paid at the standard hourly rate).
  • Overtime rate paid at x1.5 after 10 hours within the working month.
  • Working away when required - £75 per night bonus as well as a Premier Inn and meal deal paid for.
  • Cost of living bonus which is approx. £250 per month once they complete a 3 month probation.

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