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Customer Service Specialist

3 months ago

Barrow, Cumbria, United Kingdom EE Full time

About the Role

As a Customer Service Specialist, you will play a vital role in our dynamic retail environment. You'll be responsible for guiding customers through their technology needs, helping them find the perfect products and services to suit their individual requirements.

Your primary focus will be on building strong customer relationships, providing exceptional service, and ensuring a positive shopping experience.

Key Responsibilities

  • Provide expert advice and guidance to customers on our range of products and services.
  • Assist customers in selecting the most suitable solutions based on their needs and budget.
  • Process sales transactions efficiently and accurately.
  • Maintain a comprehensive understanding of our product offerings and promotions.
  • Contribute to a positive and welcoming atmosphere within the store.

Benefits

  • Competitive hourly rate with uncapped commission potential.
  • Generous discounts on EE & BT products and services.
  • Comprehensive training programs to enhance your skills and knowledge.
  • Opportunities for career development within a growing company.
  • Supportive team environment and collaborative culture.