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Course Administration Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Astutis Full time £23,100

Location:
Hybrid/Remote

Contract:
Full time, Permanent

Benefits:
Flexible Working, Performance-Related Incentives, Retirement Plan, Life Insurance, Additional Leave Options, Health Cash Scheme, Subsidized Fitness Memberships, Bicycle Purchase Program, Discount Offers and Access to Wellness Resources

We are looking for a dedicated and meticulous Course Administration Specialist to become a part of our office-based support team within the Resources division of the Administration department.

As a member of Astutis, which is part of a leading training and education organization, you will find a culture of teamwork, positivity, and accomplishment.

The main objective of this position is to oversee the administration of NEBOSH, IOSH, and IEMA training programs for clients and customers globally.

Responsibilities include the preparation of course documentation such as planning sheets and attendance logs.

  • Maintaining and updating relevant job files and digital platforms.
  • Preparing and distributing certificates to clients/students.
  • Managing communication channels, addressing student inquiries via phone and email.
  • Providing support for colleagues during periods of absence.
Key requirements include a strong understanding and proficiency in all Microsoft applications.

  • Exceptional English communication skills, both written and verbal.
  • Customer-oriented with excellent telephone etiquette.
  • Prior experience in a training organization.
We value individuals who are committed to delivering high-quality solutions to our clients.

  • Enjoy diverse tasks that leverage their strengths while fostering personal growth.
  • Are eager to be part of a diverse and unique global community.
  • Seek recognition for their distinct talents, experiences, and insights.
Our core values drive us towards achieving our objectives, whether they are personal, professional, or aligned with our clients' needs. We are Astutis.