Key Holder Assistant

1 week ago


Darlington, Darlington, United Kingdom Yours Full time

About the Role

We are seeking a highly motivated and enthusiastic Key Holder to join our team at Yours Clothing. As a Key Holder, you will be responsible for providing exceptional customer service, managing store operations, and contributing to the success of our business.

Key Responsibilities

  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Manage store operations, including opening and closing procedures, cash handling, and stock replenishment.
  • Support the Store/Deputy Manager in maintaining a high level of customer service and store standards.
  • Optimize sales and individual customer purchases, engaging customers and promoting our products.
  • Operate the till, handle financial transactions, and maintain accurate records.
  • Replenish stock, assist with deliveries, and undertake cleaning and housekeeping duties.
  • Ensure compliance with company procedures, including health and safety protocols.
  • Take responsibility for personal development, actively seeking opportunities for improvement.

What We Need From Our Team Members

  • A warm, friendly, and engaging personality, with a desire to provide exceptional customer service.
  • High motivation, energy, and enthusiasm to succeed in a fast-paced environment.
  • A proven ability to work well within a team, using initiative and adapting to change.
  • Experience in a customer service role, with face-to-face customer contact, is highly desirable.
  • Knowledge and understanding of High Street fashion, with a passion for delivering fashion products at the right price.

About Us

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. We offer a range of fashion products at the right price, with a focus on delivering exceptional customer service. Our environment is fast-paced, ever-evolving, and full of excitement, with opportunities for personal development and growth.



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